Don't let the lack of reviews make you doubt this agency. I hired infobalidriver for a 2 day private tour and it was a seamless experience. The driver knew enough English to get us to where we needed to go and communicate with us. The service was responsive and the price was extremely competitive. I always get nervous when booking a driver (OMG what if he doesn't come and this is a scam)...so I just want to touch for these guys who did a great job and let you know there is no need to worry.
Was glad to stumble on them from another review over the internet. The rate is very reasonable and we booked all of our daily transfers from them. They were punctual, honest and friendly. Thank you to Wayang and Ketut for attending us. Will be happy to use their service whenever in Bali again.
Katut and his brother made our trip very special. They are like friends. We first used their service for a ride from the airport to Ubud. They safely navigated through the crazy drivers with a great sense of humor. We then booked a trip a week later from Ubud to Sanur. We asked if there were any interesting stops a long the way and Katut surprised us with a visit to a silver jewelry workshop. There was no pressure to buy. We observed the crafts people working and then decided to purchase a few reasonably priced and beautiful items. We also visited a batik workshop. We booked two additional sightseeing trips with Info Bali Drivers to see temples. Katut was very attentive making sure the monkeys didn't steal our sunglasses at the temples. They were always on time, they stuck to the agreed upon costs and were careful. I highly recommend Info Bali Driver.
We used this company for 3 days recently and went to a lot of different places which were a bit out of the way.
I would say we had a very positive experience because the driver was very friendly, responsive and punctual, the price was very good at only 50 USD for up to 12 hours and Ketut was really quick in replying to emails and responding to questions.
If you need a driver in Bali for the day you definitively should use InfoBaliDriver.
My friend and I used this tour service for the Bedugul and Denpasar-Uluwatu tours. We loved both, but Bedugul was my favorite because we had Ketut himself as our guide. We visited three temples (Ulun Danu Bratan, Tanah Lot and Taman Ayun), a coffee plantation where we tasted a dozen samples and the beautiful rice terrace in Jatiluwih (go here and avoid the crowds at Tegallalang rice terrace!) Ketut was very professional and answered all my emailed questions in a timely manner. We also enjoyed chatting with him during our tour. He was helpful and gave us some great information on the places we visited. For our second tour, Ketut had a conflict and could not join us, but the driver he sent in his place was excellent also. We thought the prices were reasonable given the amount of time (about 45 bucks for 10 hours! And split between the two of us, that's not bad). You will need some extra money for entrance fees and lunch but that's all. We highly recommend Ketut and his services!