04 Oct 2020
BBQ and breakfast
Table and chairs in Ficus treehouse not suitable for dining at house. There is enough space at least for a higher table with proper chairs at the balcony. Dinner served on the small coffee table with many dishes having to be put on the floor is not up to expectation. Coffee table chairs cause backache if used for dining.
No water in bathroom on the night until we call reception. Water was brown when first came. Should have been more attentive on water level.
21 Aug 2020
Gracious hospatility & gratitude especially to Ms Zaiton for her good guest relation & services. Will definately recommended Tiara Escape for one of the best place for glamping experience in Malaysia.
21 Aug 2020
One of the best resort i ever stayed. Nice and spacious room. This Glamping resort is awesome. u will be wakes up by birds every morning and wonderful morning nature walk to ur breakfast place. Nice and simple breakfast selection, friendly staffs, room is clean, beautiful toilet, cold weather at night, room with air-con & fan and the landscape is very beautiful and not to forget the interior design is splendid. Highly recommend for those who love nature and understand the concept of "GLAMPING" It's all about nature, the green and the sounds around us, the feeling of calmness,it was all something that i had never experienced before. Lastly, a special shout out to all the Tiarasa team who went out of their way to make our stay awesome. U guy's r true gem.
21 Aug 2020
We went to Tiarasa last July 2020 and the good service started even before we step into the resort! Nave was very friendly and helpful with my last minute booking, he helped me plan my whole trip with activities and food etc. Irfan was so patiently helpful, he sent and waited for us during events (and I think he skipped his meal once waiting with us at the event). Hani was all smiling n helpful with my last minute requests/cancellation because of changes in weather. The food was unexpectedly superb that you don’t want not to eat! I think i added 2kg just being 3 days at Tiarasa. They sent your food wherever you want to eat them! Where else can you get that service?! The suite was cosy, with wifi of course. The scenery, the pool, the living in the jungle feeling, the smell and sound of nature, the river .... everything was so peacefully admirable that my son asked me to buy a house next to a river! The bonfire was a different experience, my kids love it! We didn’t do the movie under the star because of the weather but we are GOING AGAIN next month to experience everything all over again! Fahad was helpful during check out. My son said “the staff had good heart, they serve you because they want to, not because they are paid to serve you”.
20 Aug 2020
Cleanliness and facilities - Perfect!!!
F&B - reasonably priced. Good!
Nature, aesthethics - Perfect!!!
Services - Major improvement needed. Feel neglected because the team prioritize celebrities and large group. We booked a picnic setup at 5pm only to be told at 945pm that they will cater the big group instead of us. We paid the same amount of money, so every guest deserve equal treatment.
Serenity/Peace - if you are unfortunate to stay close to the open area/receptionist, expect loud noises at night. Understood it was NYE and I love a good party but this place seems more like a retreat than a wild nighy getaway. Karaoke blasting until 1230am loudly by a bunch of inconsiderate guests. Yep.