I was a bit worried about getting boats from Bali to the surrounding islands after seeing some poor reviews. I travelled between Sanur and Nusa Lembongan twice with Artamus Express and would recommend them to other travellers. They include transfers both ends in the ticket price which is really helpful.
i m very satisfied with them, their price is good also they didnt charge for my 2years (25months) old child, under3years old infant no need to charge, other companies dont charge under2. i was planning to stay at nusa lembongan for four days, they pick me up from my hotel which was at ubud and took me to the hotel where i booked at nusa lembongan.later i wanted to extend my stay at nusa lembongan and i contact with them and they changed my return ticket without any charge
I bought sanur-nusa lembongan round trip ticket from its website, and used its arthamas20 code for 20% off. And they still gave me free Bali Hai beer! In short, the trip was felt 'professional'. In Sanur they have a check-in counter and boarding area (like in the airport), and in Nusa Lembongan they have their own restaurant property. The guy that picked us up from the hotel was on-time, professional, and informative. Feels that this company has a high working standard.
Fantastic and safe transfer.
We found Arthamas Express very professional and punctual. I was concerned about some of the reviews I’d read about other companies but we felt extremely safe with Arthamas. There were plenty of visible life jackets under the seats and the staff were very helpful both in Sanur and Lembongan. The transfers from the airport and back to our accommodation in Seminyak were great too. Would definitely use them again. Thanks so much guys. 👍🏼👍🏼👏🏼👏🏼
Our hotel in Lembongan called the pick up service. We were informed that Arthamas car will pick up us up at 10:30 latest, the boat was scheduled to leave 11.
We were early and waited 45minutes. Hotel whatsapped Arthmas driver several times and driver anserwered that he is coming. At 11:00 the hotel driver drove us to the harbour. We noticed that Arthamas driver was already there (so they forgot to pick us up) and the boat was about to leave. Luckily we handled the transportation by ourselves, otherwise would have missed the boat.
the boat trip itself was tolerable, boat smaller than in the pictures, hard to fit three adults to next to each other. Luckily weather was ok, not too windy, but it was really really hot inside the boat.