The team including the office staff, instructors, dive masters and boat crew were all professional, safety-focused and friendly. We emailed a few of the top dive shops in Labu Bajo with a lot of questions and concerns about diving in Komodo! We chose Azul based on their great reviews and we really appreciated them giving us prompt, detailed answers unlike some generic replies other dive shops sent back.
My girlfriend and I have never done an drift diving before. Luckily, we had the best instructor/guide we've ever dived with. Laura was a real pro and knew exactly what she was doing. She was very patient, approachable and humble. In the water, she was safety focused and had great underwater communication. I've never had a guide look back at us that often in the water - it really shows she's always thinking about her clients safety. In addtion, often we would have a trainee dive master at the back of group which made us feel even safer. The divemasters/instructors gave us realy detailed pre-dive spot summaries before each dive with hand-drawn diagrams.
Other factors you would look for in a dive shop were solid too - new equipment, new boat, reliable and friendly boat crew, delicous vegetarian lunch, super comfortable upper deck lounge area, relaxed atmosphere, fresh water shower.
We appreciated how considerate they were with varying our dive sites on each day we dived with them.Their intergrity and great customer service was further re-enforced when my girlfriend decided to opt out of her third dive of the day. We would have completely understood being charged for dive anyway as it was such last second cancellation, however they did not charge us.
I would recommend them as your first choice if you're planning to dive in Komodo. Certainly they were the best dive shop we've ever dived with. Thank you Azul Unlimited.
I arrived in Indonesia on a recommendation from a friend with an Advanced Open Water Diving Certification, and I hoped to take the course and to explore the bio-diverse waters. I traveled to Labuan Bajo (one of the top spots to scuba in Indonesia) with a course already booked in another shop than Azul. Fortunately the other school had to cancel my course and I end up looking for another. Lucky me! I was staying at an hostel which recommend me to go to Azul. I was immediately struck by the professionalism of Azul after I had a brief conversation with one of the owners, Sergio.
After 5 minutes talking, I signed up for the Open Water Certification course (easy decision!).
Lucky me, again, I had Laura as my instructor. She was super super friendly while she gave me a bunch of tips that rapidly help me to start my diving. I couldn't ask for more (Laura, many thanks!) Her expertise and knowledge helped me to understand and apply the theoretical into the water exercises.
The only decision I felt I could make was to stay and do some fun diving with this awesome team.
My experience at Azul was unforgettable. Sergio and Laura, the staff (oh the staff! Wonderful) are an amazing family that leaves an impression on every person in the dive shop.
Azul Unlimited is the diamond of Indonesia when it takes to scuba diving. I recommend to every person! Thanks a lot guys!
I did my DiveMaster Training with Azul so not only I can tell you they are great people, great teachers, great professionnals,
but also I met so many customers thrilled with the experience, either fun dives or courses, from Open Water to Instructor!
The boat is very nice and Komodo offers superbe diving, I can only highly recommend Azul!
I made my PADI Open Water Course at AZUL. My instructor, Laura, was very nice and helpful at all times. She was very patient with me and made me feel very save which was for me important as I have never dived before. AZULs boat is really nice and the equipment new. The crew on the Boat was also very good. AZUL takes care for the environment and also employs local people. The Corals in Komodo NP are so amazing! I can recommend to dive with AZUL to everybody!
My first dive after padi openwater and it was one of the best experience of my life.
In one side the crew was amazing. It was like be in family. They were very worried about safety about me and my couple and me were comfortable.
All the material were new and the food was handmade, vegan and so delicious.
Indeed if you are Spanish they have native and people that knows perfectly the language.