28 Nov 2019 on TripAdvisor
So much good to say about Genesis and the great trip they arranged for us. The itinerary was great, the scenery was fantastic and all of their staff were so warm and pleasant. It really was luxurious, from the huge picture windows in your room (including your bath room soaking tub) to the superb food every meal to the wonderful and friendly service provided by all of the crew members. They made you feel like you were the only guests; so personable! The ship was in very good shape (looked brand new) and just slowly whisked you around the bay like a dream. I would recommend the 3 day 2 night option since a lot of the time on the first and last day is traveling to/from Hanoi. Friends of ours used another company, so we compared notes; two of the important differences with Genesis is 1) their ship is located deep into the bay and they take you there by speedboat, whereas others are located at the pier or just outside the pier at Ha Long so you waste a lot of time to get into the pretty part of the bay and 2) they have two separate tender boats so they can take care of the 1 night visitors and the 2 night visitors at the same time. This was an important distinction because our friends spent far too much time riding along with the 1 nighters instead of enjoying the other activities or the ship itself. A shout out to Christine, Linh and Mai and Ms Chee. They were wonderful to us.
18 Nov 2019 on TripAdvisor
The boat is beautiful with classic interiors. The staff were very friendly and hospitable. I only remember a few names of the receptionists and tour guides, Mai, Linh, Quynh, but the entire staff were amazing, doing everything they can to make sure guests have a great time. They upgraded us free of charge to a better room since we were on our honeymoon and the room was available. The itinerary is a good mix of excursions/activities and private relaxing time and of course, Ha Long bay is always so beautiful. We would do it again with Genesis if we have a chance.
randall524, Colorado
17 Nov 2019 on TripAdvisor
Halong Bay is spectacular, and the view from aboard the Genesis Regal cruise boat was superb. Our standard room on the ship had a private deck, and the bedroom and bathroom had full length glass windows for viewing the sites. The bathroom had a free standing ball/claw tub from which you could see the passing sites. Service on the ship was excellent. The staff was always present to make sure passengers had every need taken care of. Alex and the rest of the team did a great job.
philliegirl26, Minnesota
10 Nov 2019 on TripAdvisor
We chose Genesis Regal Cruise because of the positive TA reviews and it did not disappoint. We liked that it was a smaller boat - but with no lack of amenities. We had a large and spacious guest room with private balcony. The dining room provided delicious meals with nice options. There was plenty of deck space for mingling with other guests or relaxing in a lounge chair while watching the amazing scenery. We made arrangements by internet and they provided prompt responses and follow-up. Their pick-up and drop-off in an air conditioned van at our hotel was efficient - with Tony and Lynn each being available to guide us and answer questions. The boat's itinerary was a nice balance of differing flexible options for things to do - kayaking, rowing sampan, visiting a cave, swimming, and visiting a floating house and family. Many thanks to Nancy for her coordination of activities on board. There are many, many options for Ha Long Bay cruises - and most are probably similar. Genesis Regal wasn't the cheapest or the most expensive - but we feel we got exactly what we were looking for. Highly recommended!
cari701, India
08 Nov 2019 on TripAdvisor
On a lovely Friday morning we went from Ha Noi to Ha Long Bay, with a small group. The pick up was coordinated very well, the bus was comfortable , the guide Danny was pleasant. The trip was well planned by Genesis, in its content and structure. The lunch was sumptuous and filling. (A spring roll, followed by salad, then shrimp, then batter fried squid, chicken with rice, yummy fish in jus, topped up with tropical fruit) . Filling for sure! There was a late afternoon tea with fried fritters and fruit on the sky deck, which hit the sweet spot after a great day out. Did I forget to mention that you should watch out for the pearl outlet.... You will not be able to resist buying a lovely pearl or few... For your partner. The island with the cave Hang Sung Sot was interesting given the hugeness of the caverns within. There is a choice of kayaking or just sitting around in a sampan boat.... Danny was very good, and understanding of all the different requirements of the members of the group. He is an excellent guide. Will recommend this day trip for sure.