Review Author: Wei Quan

Review Date: 02 apr 2025

Review Body: Very comfortable ride throughout. Driver was flexible to come and pick us up at our hotel directly. Also dropped us off at our hotel in Hanoi Old Quarter directly. Safe driving, driver took 2 breaks during the trip to ensure regulated driving periods. Was given a bottle of mineral water each, a small cup of Vietnamese coffee as well as piece of packet bread. Also managed to charge phone using onboard USB. Great experience, would recommend for fuss free journey with some flexibility, took 5.5h to reach Hanoi from Sapa.

Review rating: 5

Review Author: Jenny Tan

Review Date: 01 okt 2025

Review Body: Follow up from operator via chat messages were prompt and helpful. Driver drove with care and the 2x20mins break for 5.5hrs journey make it very comfortable ride in this vehicle. Snacks and bottle of mineral water was provided for each guest. Seats were comfortable as well. We were picked up from our accom in Sapa and drop off at our accom in Hanoi. Highly recommended to book this exclusive 9-paxs transfer from Sapa to Hanoi with EcoSapa. Will book again next time when we return to Sapa....

Review rating: 5

Review Author: Joris

Review Date: 01 jan 2026

Review Body: We used EcoSapa for our trip to Sapa from Hanoi and back. Both times good experience. On time pick-up, comfortable buses and good drivers.

Review rating: 5

Review Author: Judith

Review Date: 01 dec 2025

Review Body: On time, professional, easy driving, comfortable 'limousine' bus

Review rating: 5

Review Author: Billie

Review Date: 12 aug 2026

Review Body: Very happy with my transport from Hanoi to Sapa. Driver was exactly on time, friendly, and drove smoothly. Van was clean, air conditioned, and well maintained. Would definitely recommend.

Review rating: 5

Review Author: Anandraj

Review Date: 20 sep 2024

Review Body: Very comfortable and enjoyable journey to Sapa. Driver was friendly. Cancelled my bus back and booked this after the ride. 100% recommended

Review rating: 5

Review Author: K.Plakas

Review Date: 20 okt 2025

Review Body: Excellent service ,very comfortable, safe and reliable Everything organised on WhatsApp

Review rating: 5

Review Author: Judith Joseph

Review Date: 21 nov 2025

Review Body: Great driver, professional, arrived on time!

Review rating: 5

Review Author: Sydney

Review Date: 09 jan 2026

Review Body: Reliable and convenient transfer

Review rating: 5

Review Author: El

Review Date: 10 dec 2024

Review Body: Easy to find driver, we got enough breaks for toilet and food which was great- the driver offered us food and water which was very sweet. Not the drivers fault but he couldn’t take me to my hotel as I wasn’t able to change the drop off address on seek Sophie- the online booking system could be a bit more user friendly for this kind of thing !

Review rating: 4

Review Author: Ilse

Review Date: 10 feb 2026

Review Body: The WhatsApp contact I would say was a bit rude, but could have been the language barrier. But in the end we got to an agreement. The trip itself, the car was good, like the pictures. It was a 5 hour drive and the driver stopped 5 times. If it were up to me that wasn’t necessary at all. But we got there in the end. So 3/5 rating

Review rating: 3

Review Author: Rob

Review Date: 15 sep 2026

Review Body: The trip was ok. But I was to be picked up at 7 a.m. At 6.30 I got phoned that I had to be ready immediately. So no breakfast. Don't know who caused the misunderstanding, but didn't like it. It would also help if the driver could speak a little more English

Review rating: 3

Itinerary Day 1

Itinerary Summary: Today you'll depart from Sapa to Hanoi

Itinerary Description: 7:00 AM to 7:30 AM / 2:00 PM to 2:30 PM: The driver will pick guests up from your hotel in Sapa Center If you are outside of Sapa town and require pick-up, please purchase add-on at checkout Once everyone is picked up, you will leave for Hanoi. 12:30 PM to 1:00 PM / 7:30 PM to 8:00 PM: The driver will drop guests off at Noi Bai International Airport first, before dropping at Hanoi Old Quarter.