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Cancellations by Aloha Ocean Adventures Co., Ltd: In the event of adverse weather conditions, boat issues, or engine problems, resulting in the cancellation of your scheduled trip by Aloha Ocean Adventures Co., Ltd, a full refund of 100% will be provided. No Refunds after Trip Start: Once a trip has begun, no refunds are available. We will make every effort to find safe and suitable dive/snorkeling sites for your tour and ensure you have a wonderful day. Even on rainy days, underwater experiences can still be great. Captain’s Decision: Please understand that there may be instances where the boat is forced to divert to an alternate location (e.g., Phi Phi to Racha Yai) due to high waves posing a risk. The captain has the final authority to decide the destination based on weather and safety considerations on the day of the tour.