The Terrible Tour Guide

Contrary to their comical name, The Terrible Tour Guide Travel is a team of young and dedicated locals that aim to create lasting fun memories for travellers. Joey (or Tung), the founder, worked as a travel specialist and licensed tour guide before he started the company. He learned the trade of responsible tourism; and by hosting backpackers through CouchSurfing, he understood what travellers are looking for. Every booking with them will add 1 USD to their humanitarian project to improve the development capacity of ethnic groups in Northern Vietnam. They also welcome travellers to take part in their trips to reach out to the tribal communities in the mountainous region.
6 years experience
Fluent English
Social Enterprise
4.9 / 5
63 reviews

What Others are saying

What others are saying

4.9 out of 63 helpful reviews
Jiaxin Tan
05 Dec 2022
Zulfadhli Bin Zulkifli
07 Nov 2022
Liked: Trip was fun and guide (Ms. Susu) was very knowledgeable about the course of the hike. She also tried to film a tiktok and include us in the filming which was cute. Ensured our safety and allowed us to take frequent small breaks throughout the hike when we felt fatigued especially at higher altitudes. The food that she cooked tasted amazing too and there is a good spread of variety. View at the peak was amazing and looked like the Airbender temple from avatar. Wouldn't say that the hike up was easy but it was not arduous either. Would definitely visit Fansipan again if given the opportunity! Thank you Seek Sophie
03 Sep 2022

Hi Tee,
Thank you so much for taking the time leaving us your feedback. It's great that you enjoyed your trip as much as Susu enjoyed her time with you. We are so lucky to have her in our team and I will pass your compliment to her!
With thanks and regards,
from The Terrible Tour Guide Travel

The Terrible Tour Guide 03 Sep 2022
The name of the agency was exactly what we experienced. A terrible and disappointing trip to Fan Si Pan. Even though it was booked on a short-termed basis, it was confirmed. On Sunday (starting day) we were waiting for 15 minutes and still no pick. After a call, we were picked up after further 10 minutes and stopped at a massage studio. There, the „agency“ started to prepare the stuff. Obviously we were forgotten! Next disappointing thing was our tour guide, who was not able to speak English at all except of three words like „careful“, „your head“ and „yes“. He was not able to give us additional information during the tour! Finally, the „accommodation“ was horrible with no electricity, any kind of light or heat. We didn’t expect a five star hotel, but at least a tiny bit of comfort! All in all: a terrible tour!!!!
Andreas Kuehnler
07 Feb 2020

Dear Andreas Kuehnler,

On behalf of The Terrible Tour Guide Travel team, I would like to send you our sincere apologize about this problem, because we could not make you satisfied as your expectation. Then I would like to thank you to give us a chance to explain everything.

Our hiking date is on Sunday, a pretty busy day in Sapa and as you experienced, there is a huge construction in Sapa Town that make the whole town's traffic in terrible condition every morning when every tour operators pick up their clients from hotel to hotel. We are so sorry for not picking-up in time.

Concerning the tour, everything was ready before the hiking date, from the travel permit to Fansipan, foods, guide to the medal and certificate. You were not forgotten. We had to prepare stuffs for 300 hikers on the next day which make our whole place look like a mess.

Concerning the guide, we partner with locals from the Black H’mong community to guide you for this tour. This doesn’t just reduce the cost of the tour, but more importantly, it helps their local community. Although they can speak little English to communicate with you, please don’t expect them to be as fluent as a professional and licensed tour guide. We also mention clearly on our website and on our travel itinerary

Concerning the hut accommodation, we understand that there should be more comfort but unfortunately we are hiking mountain, the tallest one in Indochina and there is no people living there so there was no electricity in the hut.

Once again, we are very sorry with what happened, we understand that your emotion and feeling are the most important factors in a trip.

Thank you for your understanding!

Kind regards,
The Terrible Tour Guide Travel Team

The Terrible Tour Guide 07 Feb 2020

we made two arrangements- because of lack of time,the agency perfectly linked the ascent to Fansipan with Ha Giang trip. Great guide and chauffeur, we have seen a lot of interesting things near chinese border. The agancy really took care of everything- i recommend to everyone

miranda_cotar, Slovenia
18 Dec 2019