Seek Sophie Reviews & Ratings
4.9
out of 5
Excellent
103
Very Good
6
Average
1
Poor
0
Terrible
1
Chewei Lin
Sep 2023
A special shout out to Mega who has been responsive and helpful on my booking experience. Look forward to the yacht tour!
Response from Seek Sophie
Thank you for taking the time to leave a review 😊 have a super yacht trip!
Shreya Jhawar
Sep 2023
Mega was super super helpful and prompt in her communication. Thanks so much for your service
Response from Seek Sophie
Thank you for your kind review! And glad Mega has helped you with your booking :)
Elisha Selden
Sep 2023
Very unforgettable moment that I booked here in Seek Sophie. Very nice it feels so good very recommend!
Response from Seek Sophie
Thank you for booking and taking the time to leave a review for us 🥰
Julia Hörmann
Sep 2023
Highly recommend this tour with Seek Sophie.
The Organization and communication with Seek Sophie was super smooth. They always did reply very fast and I really enjoyed the time at Sukau Green View.
The Location is directly next to the river and the staff there is super friendly and helpful. The rooms offer big space. A bit old but clean.
Food was also good and always enough.
The Guides are really well known with the area around and tried to make the best out of our cruises.
Response from Seek Sophie
Thank you for the review, Julia 😊I’m glad we could help you arrange your Kinabatangan River Safari trip and happy to hear you enjoyed it.
jonathan v
Sep 2023
Bought faired prices bus tickets and problems got quickly resolved by the online help desk.
Response from Seek Sophie
Thanks for taking the time to leave us a review! Have a great bus ride 😊
mkjy
Sep 2023
It's my first time booking something via Seek Sophie and the website is very fuss free. Also, I made a mistake while booking my sleeper bus trip from Sapa to Hanoi but the issue was rectified within less than a day. This is probably the fastest online customer service I have ever received. Big shoutout to Mega for her quick response and action!! Will definitely book more via Seek Sophie!
Response from Seek Sophie
Thank you for taking the time to leave us a review 😊I’m glad Mega was able to sort out your bus booking. Have a great time in Sapa!
Issa Miguel
Aug 2023
Booked with them but didn’t manage to make it. Mega replied promptly and helped me with my refund in a matter of minutes. Big thanks!
Response from Seek Sophie
Thanks for your review! Glad Mega could help. Hope we can help arrange another fun experience in the near future 😊.
Sarah Franks
Aug 2023
Love love love this website, Rina had been incredibly helpful and having this kind of service will make my dream holiday more if a reality, than I ever hoped x
Response from Seek Sophie
Thank you so much for your heartfelt review, Sarah! We are so happy you chose Seek Sophie for your Bali travels. Have a wonderful time 😊.
Elayna wong
Aug 2023
We booked a Parent and Child pottery class and ran into some issues. However, Rina saved the day rectified it promptly so we can go ahead with the class hassle free. Thanks Rina for the great service!
Response from Seek Sophie
Thank you for your kind review, Elayna! We are happy to hear Rina was able to sort out your booking for a great pottery experience. Hope to see you again in the near future for another fun workshop :)
zrina
Aug 2023
I had booked two experiences via Seek Sophie for my Bali trip and thoroughly enjoyed it. The booking process on the website as well as the communication with the hosts was smooth and easy! Unfortunately I had to cancel one of my experiences when my husband fell sick during our trip, but communication with both the host and Seek Sophie customer service Mega, was super quick & helpful! Overall wonderful and pleasant! I would highly recommend Seek Sophie for your travel experiences. Till next time!
Response from Seek Sophie
Hi Zrina, we are happy to hear you've had a lovely time in Bali and enjoyed your experiences with us. Hope you and your husband can come back soon!