Review Author: Hilltop777, Paris

Review Date: 09 Dec 2019

Review Body: After reading so many bad reviews about speedboat companies to Nusa Lembongan I chose Arthamas Express and definitely don't regret it. I booked and paid online on their website which was really convenient. The price includes the pick-up by shared taxi from many hotels in Bali, the boat ride to Lembongan and the transfer to your accomodation in Lembongan. Same for the return with a stop at their own beach bar before boarding the boat. The ride lasts 30mn and se the was calm. The whole service offered by Arthamas was very professional: confirmation message on my mobile phone in the morning, on-time and helpful shuttle drivers, great and polite staff at the check-in counters and also helpful when boarding/disembarking the boat. There is no pier in Sanur or Lembongan, so guests have to walk a few meters on the beach and in the water to board (but it's the same for all companies). Boat was on-time too on each way. We had a very good experience and we recommend highly.

Review rating: 5

Review Author: Bebevice

Review Date: 17 Jan 2019

Review Body: Great fast boat We went back from Lembongan to Sanur with them at 11am schedule time on beginning of Januari 2019 (yesterday). Their office & waiting area in Lembongan was more cozy than our other previous experiences. The waves at that time was pretty big. The first minute in the mid ocean with that big waves was not good, but after the captain knew that the waves were big & made us bit inconvenient inside the boat, he slowed down the boat so it wouldn't jumped like crazy. Since the moment the captain slowed the boat, everything was good. We found the boat clean & the window also in a good height (some fastboat have them too high & for the people like my bf who need to always know the “condition & situation“ outside will give him relieve feeling that he can look outside from the window). The service they offer was also good. The staff brought a box which we can put our flip flop (so it wouldn' get wet) before we enter the boat til we arrived in Sanur.

Review rating: 5

Review Author: Sophie H, Worcester, United Kingdom

Review Date: 28 Sep 2019

Review Body: Before travelling with Arthamas, I was nervous about travelling via fast boat after an experience in Thailand. I had lots of questions to myself - how safe are the boats? Will I be picked up on time? I decided to travel to Lembongan as it was the closest island from Bali. Pick up and drop off were great. The only thing worth noting that could be improved is that the driver at Sanur seemed to walk ahead, leaving two women struggling with large bags! Both of our journeys on the boat were fabulous. The driver and crew are well experienced and minimise any discomfort when it comes to riding over big waves. It was an enjoyable journey and I felt safe. Thank you Arthamas for your excellent service! My experience has allowed me to become more confident that I could travel further next time, perhaps to the Gili’s... any excuse to return to Bali!

Review rating: 5

Review Author: Alan D

Review Date: 09 Jun 2019

Review Body: Our whole trip was seamless and so well organised. We were picked up from our hotel in Canggu, taken to the pier where we had about an hour wait for the boat. The staff helped us wade out and made sure we were ok. They took a lot of care with everyones luggage even though it must be pretty difficult to carry all those bags on their shoulders out into the sea. The journey over to Lembongan was comfortable although the return was bumpy. Our onward transport was waiting to take us to our hotel. On the way back we were picked up at the time specified, spent an hour or so at their beach club and transferred to our hotel in Sanur. The drivers met us on the beach as we disembarked. I was very impressed with the organisation of our trip and the quality of the staff.

Review rating: 5

Review Author: Fed G

Review Date: 09 Dec 2019

Review Body: I'm so grateful I used Arthamas to get me to and from the Nusa Lambongan island. When I arrived I had just enough time to get from the airport to the boat to be taken to the island. I called the company and they were incredibly helpful. They met me when my taxi arrived at the dock and made sure I made it to the boat on time. Since it was low tide season if I had missed the boat I wouldn't have been able to make it to the island that day and instead would have had to stay on in Sanur. When it was time to leave paradise I of course booked with Arthamas for my return. Little did I know that with the price of the ticket they also drove me to the airport. What a wonderful company and I will definitely use them again the next time I am in Bali.

Review rating: 5

Review Author: Benedicte C, Kuala Lumpur, Malaysia

Review Date: 17 Oct 2019

Review Body: I have done the Sanur-Lembongan crossing a few times. Many transport company offer this crossing and after trying a few I much prefer Arthamas. The boat is a bit smaller so boarding and disembarking take less time, the seats are more comfortable and the staff really goes above and beyond. It is nowhere near the fanciest option so do not expect luxury. The online booking is smooth and airport pick-ups/drop-offs are free, as well as most accommodation pick-ups/drop-offs on the island. If you are visiting the island to go to a specific dive shop or yoga shala, do ask them if they can help you book the crossing as these places have deals with the transport companies.

Review rating: 5

Review Author: Roble, Bristol, United Kingdom

Review Date: 07 Jan 2020

Review Body: Very good service. We booked the boat to lembongan from Ubud using Dangap dangap tours. The pickup and return were included in the price (200k per person each way) and we were picked up from outside our hotel at 10:15 (exactly when they said we would be). The journey from Ubud to Sanur tool about 40 mins and the fast boat takes about 30 mins to get to lembongan. I would recommend this company. Everything went smoothly and was very professional. They whatsapp you frequently to check there are no issues.

Review rating: 5

Review Author: traveller151009, Sunshine Coast, Australia

Review Date: 17 Nov 2019

Review Body: Booked online before leaving as they had good reviews for safety etc. Seamless operation, pick up and drop off from hotels great, excellent check in and communication. Life vests under seats. Trip to Lembongan easy as ocean calm. On way back a bit rougher but driver clearly had experience to navigate. Some of bigger waves made me a bit nervous (im an anxious boat traveller) however the crew were relaxing at back so I figured if they weren’t bothered then all normal! Would use company again.

Review rating: 5

Review Author: lex

Review Date: 15 Nov 2019

Review Body: Prompt whatsapps reply. Punctual pickup. Safe boat & helpful crew. The crossing from Sanur to Nusa Lembongan took only 20minutes today( maybe calm sea?) Seamless, stress free transfer. Thumbs up! Will not hesitate to use em again. Tip : Sit at the back of the boat if u are prone to sea sickness like I did. But, I had no problem at all today. Pick the earliest time slot as the sea is much calmer earlier in the day. Go with this company & u will have no problem. Safe travels to all folks!

Review rating: 5

Review Author: alpiero

Review Date: 19 Feb 2020

Review Body: i m very satisfied with them, their price is good also they didnt charge for my 2years (25months) old child, under3years old infant no need to charge, other companies dont charge under2. i was planning to stay at nusa lembongan for four days, they pick me up from my hotel which was at ubud and took me to the hotel where i booked at nusa lembongan.later i wanted to extend my stay at nusa lembongan and i contact with them and they changed my return ticket without any charge

Review rating: 5

Review Author: Victor, Beijing, China

Review Date: 31 Jan 2020

Review Body: I bought sanur-nusa lembongan round trip ticket from its website, and used its arthamas20 code for 20% off. And they still gave me free Bali Hai beer! In short, the trip was felt 'professional'. In Sanur they have a check-in counter and boarding area (like in the airport), and in Nusa Lembongan they have their own restaurant property. The guy that picked us up from the hotel was on-time, professional, and informative. Feels that this company has a high working standard.

Review rating: 5

Review Author: Libby S, Melbourne, Australia

Review Date: 19 Jan 2020

Review Body: Fantastic and safe transfer. We found Arthamas Express very professional and punctual. I was concerned about some of the reviews I’d read about other companies but we felt extremely safe with Arthamas. There were plenty of visible life jackets under the seats and the staff were very helpful both in Sanur and Lembongan. The transfers from the airport and back to our accommodation in Seminyak were great too. Would definitely use them again. Thanks so much guys. 👍🏼👍🏼👏🏼👏🏼

Review rating: 5

Review Author: Jordana Jenkins

Review Date: 09 Jan 2020

Review Body: We bought tickets online for a round trip fast boat ride from Sanur to Nusa Lembongan. We were initially skeptical about booking with them since we saw a negative review, but we were so glad we did! Not only was the boat ride organized and efficient, the very reasonable price included being picked up at our hotel in Seminyak, dropped off at our hotel in Nusa, picked up again from that same hotel, and then driven to our hotel in Ubud after our return to Bali.

Review rating: 5

Review Author: Simon Amsterdam, The Netherlands

Review Date: 14 Oct 2018

Review Body: Our return boat trip from door to door was very well organized and punctual. The drop off and pick up service is comfortable. We used Whatsapp to change return date. Communication was very professional, friendly and to the point. The boat is modern and every seat has life jackets. Getting on and off was relax (no drilling) and ladies with kids got extra attention. Absolutely recommendable company.

Review rating: 5

Review Author: Lizzy P, Cardiff, United Kingdom

Review Date: 16 Nov 2018

Review Body: Great service Dara was the person who helped me and he was so helpful and knowledgable about booking my return boat back to Sanur, and then organised the transport to Canggu. I used this company to get to the Nusa Islands and they were quick, and reliable. The only downfall is that they drop you off 2 hours before the boat departs. However the service by the company is impeccable. Thanks Dara!

Review rating: 5

Review Author: Nicole S, Perth, Australia

Review Date: 17 Nov 2019

Review Body: Booked Arthamas fast boat through Trip Advisor. Response from Arthamas and confirmation was prompt. Booking included hotel pick up in Sanur. They confirm transfer with your accommodation in Lembongan so we were met on the beach on arrival. Very comfortable trip, which takes about 30 minutes. Yes you will get your feet wet boarding the boat, enjoy the experience!! I can recommend this company.

Review rating: 5

Review Author: Leonie Beck

Review Date: 12 Dec 2019

Review Body: We always use Arthamas when we travel to Lembongan. They are incredibly professional and take care of everything from pickup and drop of to and from our accommodation to carrying our luggage on and off the boat. Their boat is well maintained and the trip is smooth and comfortable. I always recommend Arthamas to friends.

Review rating: 5

Review Author: Martin L, Västerås Sweden

Review Date: 19 Nov 2018

Review Body: We had a wonderful day at Lembongan with snorkeling at 3 places with lots of fish to see. A paradise ! All the guides and staff are really nice, especially our chaffer Agus who drove us from and to our villa, extremely nice and with such a big heart. Hope he drives us the next time we go on a trip with Arthamas

Review rating: 5

Review Author: californiasuzy, Newport Beach, California

Review Date: 15 Oct 2019

Review Body: Fast efficient @ lower cost vs.others ferries Our driver dropped us off at some boat that was 650 rupiah pp- then we found this ferry 350 rupiah pp RT and it was great efficient quick!! When u get over to lembogan you’ll need a driver plus You pay for snorkeling!! I’d recommend staying if u have The time!!

Review rating: 5

Review Author: Ang_Adventures, Bristol, United Kingdom

Review Date: 29 Feb 2020

Review Body: I was a bit worried about getting boats from Bali to the surrounding islands after seeing some poor reviews. I travelled between Sanur and Nusa Lembongan twice with Artamus Express and would recommend them to other travellers. They include transfers both ends in the ticket price which is really helpful.

Review rating: 5