Review Author: Maria Quiambao

Review Date: 13 Mar 2024

Review Body: We loved it! Maybe sunrise is better than sunset, plus it was so cold & raining so make sure to do this activity during dry season. Loved our guide daeven , he really taught us the history of the mountain.

Review rating: 5

Review Author: Amirah

Review Date: 23 May 2024

Review Body: The view of the sunset...the driver (Gokong) are the best!!!worth it!!!best experience ever

Review rating: 5

Review Author: Nico J

Review Date: 30 Jul 2024

Review Body: We did the sunset trek. We ended up having a great time, but Im going to be honest in that I think its more to do with us as a family than the tour. The driver was nice and his jeep was great, but I would not recommend this company. The driver had an hour warning about taking us and was not told about what we had booked properly (not his fault). We were staying right in Kintamani which for all other providers is free pick up (one even gave us extra tour for free as they didnt need the travel time) but this one tried to charge us 300k for a pickup. We then asked to shorten trip as we had already done the lava rock to just black sand and sunset (said customisable on site), they said yes but then said they would still pick us at normal time? We didnt understand but went along and had to inform driver on the way that we werent doing lava rock. He hadnt been told. So we got to black sand, werent told this was the location for sunset as well until AFTER we climbed the sand hill (so I had to go back down for jerseys and WATER - lucky I am fit). Then told we had TWO HOURS to wait for sunset as we were so early. With a 7 year old, you can imagine it wasnt great to be told we were now waiting here for 2 hours. Anyway, us being us, we still had a great time as me and 7 year old just decided to keep climbing batur as much as we could until it started to get dark, watching the guys on their motorbikes. So yeah, could have been horrible, we made the most of it (sunset was non event as it sets behind the hill). I would recommend the black sand evening but would suggest a different company.

Review rating: 4

Review Author: Rob

Review Date: 30 May 2026

Review Body: Drivers were good and the overall experience was enjoyable. However it was not as advertised: no drinks were provided, no “safety briefing” (no seatbelts anyway) and the sunset location was certainly not on the caldera.

Review rating: 3

Review Author: L

Review Date: 30 Oct 2023

Review Body: Driver spent all of the drive on his phone. Vehicle was very loud and he broke something on the way to the volcano. Walk up the volcano was interesting and it was awesome to see the couple of dirt bikes make it up to us.

Review rating: 3

Review Author: SueC

Review Date: 21 May 2026

Review Body: If raining and you don’t want to get wet ask to have a cover put on jeep. They won’t offer. Take warm if you get cold from the coolness of the mountain. No sunset was visible to high clouds but was fun

Review rating: 3

Review Author: Celia

Review Date: 06 Nov 2024

Review Body: My daughter and myself went on the sunset tour on Sat 2nd Nov. It was not at all what we expected. It was very weird and unprofessional. Our host put us in a very uncomfortable position when he set us up to have our photos taken around the lava rocks by a person he knew, only to find we were then asked to buy his paintings. We reached the destination 1 hour 30 mins before sunset and as there are no toilets up there our host decided to relieve himself in front of us. We decided we didn't want to wait that long so we went home to watch the sunset on our verandah. As the meeting place was 9 kms from our accomodation we asked for pick up and drop off at a cost of AU$30.00. When we were picked up we travelled 500 meters down our road and then entered the Lava Ground, the start of our tour. We felt completely ripped off by the company for charging AU$30 to go 500 meters. We would of happily walked that if they'd told us thats actually where the tour starts. There were some things we enjoyed, but on the whole this tour was very over priced.

Review rating: 2

Review Author: Hugo

Review Date: 27 Dec 2024

Review Body: Purchase a 4 person sunset batur hike and been informed that we will taking 2 jeep car. However, reaching the pick up location, only 1 jeep available for 4 person. In the end, managed to get 2 jeeps after we insist on the promise earlier during booking. We didn't have any light meals provided as stated in the travel itinerary. Quite an unhappy trip due to uncomfortable with multiple unpleasant situation happened during the trip. Fortunately your travel guide / driver are friendly and can speak fluent English to ease all the communication barrier, else there will be 1 star for the entire trip. 5 star for the driver but 1 star for your management and arrangement. Definitely not recommended to my friend and family.

Review rating: 2

Review Author: Mich

Review Date: 12 Sep 2023

Review Body: We went for the sunset jeep experience. They messed up our pickup time. Then they only gave us 1h time for the hot springs, which was basically like throwing to waste our money as you can't do anything in that time. The jeep experience is just OK, nothing special to see, you wont go to the top.

Review rating: 1

Review Author: Laura

Review Date: 19 Jul 2025

Review Body: The most amazing trip to Mount Batur for the sunrise. Our driver Mel contacted me the day before the trip to arrange pickup time and location. Mel was on time to collect us and off we went on our way from Ubud to get the jeep. Mel's driving was really good and we felt very comfortable in her presence. Once we arrived at the location to collect the jeep, Mel ensured we were well looked after, getting us coffee and blankets for the jeep ride (it gets very cold!). We then went with our jeep driver, Nyoman. He really was super sweet and the best photographer! He captured all the views perfectly. Breakfast is included and it was lovely to be cosy with hot chocolate whilst waiting for the sun to rise. I would hugely recommend this trip to Mount Batur, it really is something else. It's definitely a long trip and waking up in the middle of the night to make the journey from Ubud was brutal but, it was made much easier by the perfect views and the help of our drivers Mel and Nyoman. Nyoman then took us to the black lava. Be prepared for a bumpy drive! But again, very pretty views and another chance for some more fun photos with an awesome photographer! From there we went to the hot springs. It was quite busy but that warm water was well worth it. Mel then drove us back to Ubud and very kindly dropped us at a location that was a bit closer to our villa (as it can't be reached by car) which was exactly what we needed after such a long morning. I would highly recommend Mount Batur Jeep adventure for your trip to Mount Batur, it is a must see whilst in Bali. And thank you so much to Mel and Nyoman who added to making our day run so smoothly :-)

Review rating: 5

Review Author: Chin

Review Date: 04 Aug 2024

Review Body: The car trip from Ubud to the start pointing point, Mt Batur Sunrise Trekking’s base camp, took 2 hours. The base camp had clean toilets and a sheltered waiting area. We met our guide, Putu, who gave us bottled water. He informed us the hike is 3.5km each way with an ascent of 7 to 800m. The trek itself was uphill all the way with a few short and downhill slopes. We started at 3:30pm and reached the summit at 5pm. The track is well used and mostly on dry fine gray volcanic soil. Although it is supposed to be the easiest and fastest route, it is quite steep at places. There are 4 to 5 rest points with benches looking to mount Abang and the lake. At the summit, there are many benches and a shed selling drinks and coffee and snacks. Prices are of course higher as the vendor has to carry the drinks up daily. Bring your own water if one 600ml bottle is not enough. The scenery is breathtaking. We were lucky enough to have a clear view of Mt Abang and Mt Agung behind. Putu showed us the steam vents and took pictures for us at various spots of the caldera. Then we had a light meal of banana, bread, hard boiled eggs and mandarin oranges. We waited till sunset at shortly after 6pm and made our way down. Headlights were provided after dark and we took one hour to reach the base camp. Highly recommend this day trip. Putu took good care of us, showing us where to step to avoid slipping. The driver was also very punctual and drove safely.

Review rating: 5

Review Author: Lauren Marke

Review Date: 19 May 2024

Review Body: I did the sunrise trek on May 18th and got lucky with perfect weather for a stunning sunrise. The few clouds on the horizon made the sky more dramatic in my view. My great driver, Mangku, picked me up at my hotel in Ubud at 2:30am and drove me to meet my trekking guide at the base of Mt Batur. At the trekking base, there are nice restrooms and a chance for a hot Balinese coffee, hot tea or hot chocolate before setting out to hike. I had my own headlamp and my guide privded a trekking pole (which was helpful and gave me extra balance for the steep sections). My trekking guide (who I had all to myself) carried my water for me & was very helpful during the trek. He stopped frequently to check on me and asked if his pace was OK for me, and he brought us to a section of the summit that was less crowded for the sunrise, which I appreciated. Back at the tracking base after the hike my driver escorted me to the Hot Springs on Lake Batur, and then to Nungnung Falls for me to walk down the stairs and go for a dip. The driver was very patient and gave me as much time as I wanted at the Hot Springs and the falls. I am very happy I did this track and would recommend it!

Review rating: 5

Review Author: Kevin Nguyen

Review Date: 02 Sep 2022

Review Body: Had a wonderful experience with Mount Batur Sunrise Trekking! Pick up at the hotel went smoothly. Our driver, Adi, took us to Mt. Batur safely at 2:30 am. He answered our questions and gave a some cool history and facts about Bali. Once there, we met up with our guide, Made, and started our climb. The guide was great, took time to make sure we were doing well, and added facts and stories about the mountain. We made it up in about 1 hr and he made sure to get us the best seats. We had a small breakfast with some coffee while we waited for the sunrise. The sunrise alone was totally worth the hike. Beautiful, calm, tranquil.... Colorful. It was amazing. Made made sure we got pictures and then acted as our professional photographer. He brought us to the best spots for pictures and spent time to make sure we liked it. Lots of memories made. The hike down was faster and he made sure we were safe all the way down. Adi picked us up afterwarda and drove us back. We loved hearing about his life in Bali. Highly recommended this company for the tour. They seem to enjoy showing the history and beauty of Bali. Check out the pictures

Review rating: 5

Review Author: Anders Thormann Jensen

Review Date: 07 Jul 2025

Review Body: We did the trip with Putu. First of all we want to thank him for making the trip so amazing. Putu is a humble, knowledgeable guide with 25 years of experience. He told us about the area, explained about Batur and we had a good tempo on the way up. You can tell he is so invested in making the you happy and also brought some food for us and was very honest that we didnt need to rent jackets sin3ce what we brought was good enough. The wetrip itself was amazing, even though it was too cloudy to see the sunset, we still got have beautiful views from the top. We saw the Caldera with smoke and clouds flying around which was looked dramatic. Would definitely recommend to do this tour with Putu! We liked down through the jungle in the dark and could see the Moon and the stars while hearing the forrest come alive with sounds, even for me who has been guiding on glaciers and hiking alot and been on 14 days winter expeditions in the mountains the was a special experience that I wont forget. My pictures dont do it justice since I have an old phone.

Review rating: 5

Review Author: Irene

Review Date: 23 Jul 2025

Review Body: Stayed in Seminyak so the pick up time was at 1.30am. My driver, Putu, drove to the base safely in less than 2 hours! At the base, met my personal guide, Nengah. Was given a 500ml water and a hot cup of tea to warm myself up as it was 17 degrees and the wind was making it colder. Also they have blanket/warm jackets for rental (IDR 50k) in case you did not bring enough layers for the summit. As i was going solo, it was really up to my own pace. My guide was really very helpful (lent me a hand whenever there's a steep step) and will check on me every now and then. Took a few short breaks and made it to the top in less than 1.5hrs! I would say it is quite a moderate hike as apart from the steep ascent, you will be hiking on loose rocks and gravel most of the time. While waiting for the first light, my guide prepared a light breakfast for me. it was really cold up there as your body cooled down, so be well prepared! and i must say, THE SUNRISE VIEWS ARE EPIC. The cold was totally worth it. What a 10/10 experience!!

Review rating: 5

Review Author: N M

Review Date: 21 Aug 2024

Review Body: We had an incredible time on the Mt. Batur jeep trek. We were staying in Ubud and were picked up at 2:50am, we had tea upon arrival and then started up the mountain on the Jeep for about 20 minutes. We opted to have a guide take us to the peak and the hike took around 45 mins - 1 hour; we are pretty inexperienced hikers so depending on your level of experience, you may be able to do it in less time. Once at the top, we had a nice breakfast while watching the sunrise. It was a little chilly but they had jackets and blanket available for rent, we rented some and were glad we did. Our guide was so kind, he stopped for breaks whenever we needed them and helped carry our jackets once it got a little warmer. I’m pretty clumsy so he helped me up & down the mountain, holding my hand & guiding my steps whenever necessary. I believe his name was Katur, though I’m probably spelling that wrong. For me, the hike wasn’t overly easy but it was worth it and I am so glad we did it!

Review rating: 5

Review Author: Holly

Review Date: 25 Sep 2024

Review Body: We booked for the sunset hike and we were picked up from our villa on time and dropped off at the base camp where we met our guide Putu. Putu was great, he was super friendly and provided great snacks along the way! I suffer with vertigo and half way up I started to get a little dizzy and he was very supportive and kept reassuring me that if we wanted to go back down it was okay. He offered me food and suggested we rest for longer and I made the decision to continue the hike and he kept checking on me asking if I'm okay. We reached the top and I was so glad I decided to continue, although it was cloudy and there wasn't much sunset, it cleared up enough to get some really nice views and we could see the smoke from the volcano. Putu also took some pictures of myself and my husband and he was just a pleasure to hike with. The mountain can be a little tricky to navigate both up and down so I was relieved we had someone who does this everyday! Thanks Putu 🙏

Review rating: 5

Review Author: Croatia Rijeka

Review Date: 19 Jul 2022

Review Body: The second hike mount Batur! Started from pick was in time, the hike up to the summit is not easy for beginners participant, it's sandy and slippery. Our guide Lubak was very patient, friendly, helpful and let us goes at our own pace while make sure we reach the sunrise pint in time for sunrise. Once at the top it was a bit foggy but after few minutes gets cleared up and finally my effort was worth it. The sunrise was amazing and the entire view was incredible. We take 2 hours to get to the top and 2 hours going down including surrounded the main crater. Afterward soaking hot springs was a very nice end to relax in the hot pool. Mahendra our private driver also friendly, in time and he was amazing too. He let me stay at hot spring as long as we want and also he Picked us up on time and gave us many recommendations for our the rest days in Bali. We would definitely recommend Mount Batur and Natural Hot Spring Tours package

Review rating: 5

Review Author: Su (suhaila)

Review Date: 23 Feb 2024

Review Body: Jero pick us (family of 4) in our villa on time. He greeted us good morning with a sincere heart and a sincere smile. While we on our way to the location he share a lot of things with us. Make us comfortable. Car was clean and the aircon was superb. His driving was skilful. Navigate smoothly. Was a superb experience with Jero ! Mantap ! 👍🏽 Adi (4x4) driver was indeed friendly. He kept telling us to take our time to capture our experience there. Even helped us to take pictures! Not only that he help us entertained my nephew, while the adults taking pictures. At a point we lost one of the phones and he stopped the car and run 50m back to find the phone while we are in the car. A very sincere man doing his job. He played music to keep us entertained too! Overall both of them Jero and Adi was superb! Was a great experience having them as our driver! Thank you both Jero and Adi! Mantap skali ! 👍🏽❤️

Review rating: 5

Review Author: Darcy Smoother

Review Date: 11 Dec 2023

Review Body: The sunset hike was AMAZING. We had a spectacular host Putu who was super kind and the happiest person we have met. As we went on this hike during wet season we risked being stuck in the clouds. After arriving at the top we were surrounded by clouds, which was beautiful, but we did hope to see the sunset. We decided to stick it out and wait to see if the clouds would clear… and they did. The view was perfect, and Putu was so amazing with taking photos and giving us the best experience possible. This is the best hike I have done and is relatively easy if you have some experience. I would recommend this hike to anyone and highly suggest Putu as a guide. Seek Sophie is an amazing website to book through as they take away all the hassle and make it simple and fun. Thankyou so much Putu and seek Sophie, we will definitely be using this website for all future trips :)

Review rating: 5

Itinerary Day 1

Itinerary Summary: Take a jeep up Mount Batur to enjoy the sunrise. After sunrise, explore Batur's black lava fields.

Itinerary Description: 12:00: Pick time from your accommodation by our private driver (additional cost) 03.30 Pm: Arrive at Sunset Jeep starting point, introduction and safety procedure by our local guide. 03.45 Pm: Start driving the sunset Jeep tour to explore Black lava and Black sand for around 1.5 hours. 05.45 Pm: Arrive at the Sunset point, 1400 meters above sea level and enjoy sunset and view. 06:15 Pm: After enjoying the sunset, ready back to the hotel with your experienced driver. 20.00 pm: Estimate arrival back to your hotel.