Seek Sophie
Reviews

Amazing! So glad we were able to help with your trips :) Thank you for taking the time to leave a kind review!

Hi Arli

We're so happy you had a good experience!! Our mission is to make it loads easier for travellers to get off the beaten path, and to connect them with otherwise offline local guides, so it really makes our day that we were able to help :)

Best regards
Jacinta
Co-founder, Seek Sophie

Hi Andrea

Thank you for your kind words! We’re glad that Fern was able to make everything easier for you :)

Best
Jacinta
Co-founder, Seek Sophie

Hi Thao,

Thanks so much for your review :) We’re really glad you found it easy to book with us. You’re right, we don’t run the tours ourselves. We work with local guides and hosts because they know their places best, and because we want tourism to better support local communities. We carefully handpick and try out the experiences we list, so travellers can find the best hosts who are making an impact. Really appreciate you taking the time to share this!

Best
Jacinta
Co-founder, Seek Sophie

Hi Rick, thank you so much for the kind words about the experience itself — and also for the honest feedback about the handoff. You're absolutely right, and that's on us to fix. The moment between booking confirmation and the operator reaching out is exactly where we work hard to make things smooth, and it sounds like that didn't happen for you. We've passed this back to the team to look into. Really appreciate you flagging it, and so glad the trip itself lived up to what was described. Team Seek Sophie 💛

Hi Pin Pin, thank you for taking the time to leave us a review. Glad we could help. Do let us know if we can do anything to get your 5 star review next time. All the best!

Hi Lorelin, thank you so much for the kind words about the farm, the cooking class, and the lake — we love that combination too. And thank you for the honest feedback about the comms and transport details. You're absolutely right; that's exactly the kind of pre-trip information we want to get to travellers earlier and more clearly, and we've passed this back to the team to look into. Really appreciate you flagging it. Team Seek Sophie 💛

Hi Michel, so happy to hear you enjoyed your Komodo experience. Sounds like you didn't have the best weather, I'm sorry to hear that! You are correct that during this time (late December - early March) the weather can be quite unpredictable and rainy and it also varies quite a bit from year to year. I hope it didn't ruin your experience! If there's anything else we can do to get your 5 star review, do let us know! You can contact us at chat@seeksophie.com. Hope to hear from you!

Hi Sergi, thank you for taking the time to leave us a review. Glad to know Rina could assist with your query. Do let us know if there’s anything else we can do to improve and get your 5 star review! Please don’t hesitate to contact us at chat@seeksophie.com. Hope to hear from you!

Hi Loke, thank you for taking the time to leave a review. We are sorry to hear you had some issues with your booking with us. We have followed up with our partner who was requesting quite a lot of additional information prior to the start of your workshop and have asked them to no longer request it. Your feedback is super important to us as it helps to improve the experience going forward to future customers. Thank you so much for taking the time once again! We hope to do better next time :)

Hi Shirley

Thanks so much for taking the time to leave a kind review! It means the world to us to hear that you had a great time. We’re so glad you enjoyed learning from Izz and Aden, and we’ll pass your shout-out to Kai En :)

Compound coffee is doing amazing work in giving back to local communities and promoting sustainable farming. They're helping small holder farmers in Java earn a better livelihood, and at the same time protecting traditional and more sustainable farming practices. Your support of their work really makes a difference in the lives of the farmers and the land they protect. So thank you so much for choosing this impactful experience for your team.

Best
Jacinta
Co-founder, Seek Sophie

Thank you for sharing your feedback, and we’re so glad you’ve trusted us with your trips multiple times! For the Mt Batur experience, the listing did state that it was a caldera hike (which is shorter and doesn’t go to the summit), but we completely understand how that might not have been clear enough. We’ve since worked with our host to make the description even clearer so future travellers know exactly what to expect. Really appreciate you pointing this out!

Hi Marthe, thank you for taking the time to leave a review. Can you let us know which experiences you booked with us? We try to price match as much as possible as we know that's important for our customers, but on occasion some of our partners may offer ad hoc discounts when customers come directly which we have no control over.

If you feel you've overpaid for any of your experiences with us, do let us know and we will see what we can do about it.

Hope to hear from you!

Thank you for the review, Chad. I'm sorry to hear you didn't have great weather. We hope you have another opportunity to experience this with better conditions.

Hi Sally,

Thank you so much for sharing your feedback – we’re really sorry to hear about the challenges you faced leading up to your trip. We completely understand how frustrating it can be when you're trying to reach someone, especially when you're traveling to a new place.

We’ve checked our records, however we didn’t find any messages from your email address. From what you’ve shared, it seems you might have contacted our partner directly, as the confirmation emails include their contact details. We’ve spoken with Cozy, and they’ve mentioned they were experiencing a higher volume of inquiries than usual, which led to some messages being missed. We’re working closely with them to improve their communication moving forward, and we truly hope this will make a positive difference for future travelers.

We also completely understand your concerns about the plastic bottles on board the cruise. While we always encourage our partners to adopt sustainable practices, we know that for some smaller ones, it’s not always feasible due to higher costs. As part of our ongoing commitment to sustainability, we’re actively collaborating with all of our partners to help them improve over time – not just for the environment, but also for the benefit of local communities.

Thanks again for sharing your thoughts. We really appreciate you helping us improve, and we hope your next experience is much smoother!

Kind Regards,
Lina

Hi Sally,

Thank you so much for sharing your feedback – we’re really sorry to hear about the challenges you faced leading up to your trip. We completely understand how frustrating it can be when you're trying to reach someone, especially when you're traveling to a new place.

We’ve checked our records, however we didn’t find any messages from your email address. From what you’ve shared, it seems you might have contacted our partner directly, as the confirmation emails include their contact details. We’ve spoken with Cozy, and they’ve mentioned they were experiencing a higher volume of inquiries than usual, which led to some messages being missed. We’re working closely with them to improve their communication moving forward, and we truly hope this will make a positive difference for future travelers.

We also completely understand your concerns about the plastic bottles on board the cruise. While we always encourage our partners to adopt sustainable practices, we know that for some smaller ones, it’s not always feasible due to higher costs. As part of our ongoing commitment to sustainability, we’re actively collaborating with all of our partners to help them improve over time – not just for the environment, but also for the benefit of local communities.

Thanks again for sharing your thoughts. We really appreciate you helping us improve, and we hope your next experience is much smoother!

Kind Regards,
Lina

Thank you for the review :) And our apologies for the miscommunication, but we appreciate your feedback and will use this information to improve for future customers.

Hi Shanna, thanks so much for the review. So happy to hear we could help in selecting ethical experiences. Hope you have a wonderful trip!