Once you book your spot on the train with us, we will provide you with an e-voucher. You can show the e-voucher at the train operator's booth at the Hanoi or Sapa train station to exchange for the train ticket. There is no need to print anything out beforehand.

The main thing travellers should know is that the train companies offering Hanoi-Sapa train tickets basically license separate train cabins on the same state-owned train. So regardless of how much you spend on your train ticket and which company you get your ticket from, you'll be getting on the same (fairly old) train. The main thing that will differ is the decor of your cabin - some train operators will maintain their train cabins a little better than others. All the toilets on the train are shared!