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What Guests Say

108 reviews

Well organised. Clear guidance and communication. Left us to focus on the experience and not having to worry about the logistics etc. thank you!

Sharon Giblin

Much better than the Sapaly Express. Cabin was beautifully made-up, comfortable, and clean. The Chapa lounge (Waiting Room 2) at the Lao Cai Railway Station provided a clean, comfortable, and pleasant waiting ar...

Nigel Na

Helpful Questions

How do I collect the train ticket?
Once you book your spot on the train with us, we will provide you with an e-voucher. You can show the e-voucher at the train operator's booth at the Hanoi or Sapa train station to exchange for the train ticket. There is no need to print anything out beforehand.
What's the difference between the different train companies?
The main thing travellers should know is that the train companies offering Hanoi-Sapa train tickets basically license separate train cabins on the same state-owned train. So regardless of how much you spend on your train ticket and which company you get your ticket from, you'll be getting on the same (fairly old) train. The main thing that will differ is the decor of your cabin - some train operators will maintain their train cabins a little better than others. All the toilets on the train are shared!

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