Group of travellers posing on a hiking trail with sweeping green mountain ridges in the background under a cloudy sky

Seek Sophie
Reviews

4.9

573 reviews

512 reviews

1033

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Alvita Delia

Mar 2024

I appreciated their prompt assistance and the friendliness of their staff. Michelle responded to my inquiries with clear and helpful guidance. Thanks a lot.

Response from Seek Sophie

Thank you for the review! Happy to hear Michelle was able to help with your inquiry.

Stephen Felix

Mar 2024

Rina from SeekSophie was incredibly helpful. Our Yacht trip got cancelled at the last minute due to some issue from a previous voyage. However, SeekSophie was very supportive in the matter and helped to process a refund for the experience.

Response from Seek Sophie

Thank you for the review, Stephen. I’m sorry to hear your trip was cancelled. I hope you have come back another time for an update experience with us.

Jarrod & Hazel

Mar 2024

I booked a 3d2n live-on-board boat trip at Komodo Islands through SeekSophie. Unfortunately, the boat trip had to be cancelled due to bad weather. Seeksophie staff, Michelle stayed in contact with me through the refund process, booking of alternative activities, and checking with local host last minute whether they were available to host us. Communication was clear and timely with her, and my family of 7 were able to enjoy Labuan Bajo even though we did not managed to get onboard the boat.

Response from Seek Sophie

Hi Jarrod and Hazel, thank you so much for the kind review. We are very sorry to hear you were not able and to proceed with your planned trip due to bad weather. But glad that you were still able to enjoy Labuan Bajo. Hope you can come back to experience Komodo another time!

Angela Tincknell-Stott

Mar 2024

I've actually only just made a booking with Seek Sophie, so will have to wait before reviewing the entire experience. However, if it's as good as the great service I've already received from Rina during the booking process I'm expecting everything to go very smoothly!

Response from Seek Sophie

Thanks very much for taking the time to leave a review 😊 hope you enjoy your experience!

朱耕熹（Eagle）

Mar 2024

Had a great serving experience with Michelle!

Response from Seek Sophie

Thank you for the review 😊😊

Rafillah R

Mar 2024

Very accommodating team and splendid service provided by Michelle.

Response from Seek Sophie

Thank you, Rafillah!

Sally Rudberg

Mar 2024

I spoke to Michelle and she was a great help for me. We had some issues with a booking but it was quickly resolved. Thank you for all the help!

Response from Seek Sophie

Glad to hear Michelle was able to help. Thank you for the review!

Nureen Faiza

Mar 2024

Rina from the customer service really helped us find a missing voucher . Very thankful for her support! Will continue to use seek Sophie!

Response from Seek Sophie

So glad we were able to help! Thank you for taking the time to leave a kind review. Hope to see you on many more Seek Sophie experiences :)

Auston Low

Mar 2024

From the moment I reached out for help with my booking process, Michelle went above and beyond to ensure everything went smoothly. She understand my specific needs, providing tailored solutions that exceeded my expectations. Thanks to Michelle, made the booking progress a seamless experience. I highly recommend her services to anyone in need of assistance.

Response from Seek Sophie

Thanks so much for the kind review! Glad to hear Michelle was able to help.

Wimi Goh

Mar 2024

Response from Seek Sophie

Thank you, Wimi!

Emily Yeap

Mar 2024

Michelle was very helpful and insightful on the location I'm travelling to.

Response from Seek Sophie

Thank you for the review, Emily. Glad Michelle was able to help to prepare for your travels. Have a great time!

jan jakovina

Mar 2024

Great support from online customer service/sales agent Michelle. Thank you a lot!

Response from Seek Sophie

Thank you for taking the time to leave a review, Jan! Happy to hear Michelle was able to help.

Lisa Lindemann

Mar 2024

Great service!! Really friendly :)

Response from Seek Sophie

Glad we could help, Lisa 😊

Terrence Kwan

Mar 2024

Made a wrong booking by accident just days before my trip and had to cancel and book another. I had accepted that I likely wouldn’t get a refund due to my own hiccup, but Rina was extremely helpful in not only expediting the new booking, but helping me get my previous booking refunded. Thank you!

Response from Seek Sophie

Thank you for the review, Terrence! Glad we could help 😊

王冠婷

Mar 2024

(Translated by Google) A very good booking experience. I initially made a mistake, booking two bus tickets for the same route. The very attentive staff member, Michelle, reminded me via email if I needed to make changes and confirmed the revised itinerary with me again. Her service was excellent, and the order was changed very quickly. Highly recommended! (Original) 非常好的訂購經驗，一開始不小心訂錯，來回的巴士車票訂成兩次相同方向的，很細心的服務人員Michelle用信箱提醒我是否有需要更動，並再次跟我確認更改後的行程，服務態度非常好，訂單更改速度也非常快，超級推薦

Response from Seek Sophie

Thank you for the positive review! Glad we could help :)

Asyraf Rahim

Mar 2024

Leisurely fun team-bonding activity while exploring Holland Village. The point of contact (Michelle) was very attentive and kind. Thanks for accepting to our last minute request.

Response from Seek Sophie

Glad we could help with your last minute team bonding! And thank you for taking the time to leave a review 😊 hope to see you again soon!

David Ledesma

Mar 2024

Great service from Seek Sophie (thank you Michelle), you went out of the way to get our booking sorted out. Cheers!

Response from Seek Sophie

Glad we could help! Have a great trip 😊

Kyle Reed

Feb 2024

Had a brilliant experience using Seek Sophie! Michelle went above and beyond contacting tour suppliers trying to accommodate our difficult requests and to give us the best experience on dates we could make. Super friendly, very quick responses and even contacting other departments to discuss and confirm visa information and costs. Thanks Michelle !

Response from Seek Sophie

Glad we could help, Kyle! Have a wonderful trip 😊

Marian Melendez

Feb 2024

Very happy with the service in special Michelle that helped us to find an available tour very quickly!!!

Response from Seek Sophie

Happy we could help, Marian! Hope you have a great trip!

Antonin Bonafous

Feb 2024

Great service! Michelle was amazing at answering all my questions and assisting me with the booking process. Looking forward to my experience now!

Response from Seek Sophie

Thank you for the kind review, Antonio! Hope you have a fantastic experience!

Chee Colin

Feb 2024

SeekSophie was very responsive to our requests for possible tours in Kota Kinabalu, Sabah. We booked two tours through them as a result. Special thanks to Michelle who was our chat contact.

Response from Seek Sophie

Thanks you for the review and for booking with Seek Sophie! We hope you enjoy your time in Sabah 😊

Alessio Limatola

Feb 2024

Response from Seek Sophie

Thank you for taking the time to leave a kind review :)

Dheboss

Feb 2024

Great customer service, especially Michelle. Very polite and fast to respond, amazing!!

Response from Seek Sophie

Thank you so much for the review!

Vivek Lakshmanan

Feb 2024

Seamless booking experience! Michelle was of great help with answering all my doubts :)

Response from Seek Sophie

Thank you, Vivek! We are glad to hear you found the booking experience seamless 😊

Charissa B

Feb 2024

Prompt response from Michelle at SeekSophie to my enquiry about yacht rentals.

Response from Seek Sophie

Thank you for taking the time to leave us a review! Glad Michelle was able to help with your query.

Martin Mydliar

Feb 2024

Michelle from Seek Sophie has been super helpful and responsive when planning our trip to Malaysia. Looking forward to the trip!

Response from Seek Sophie

Thank you, Martin!

Mark Greaves

Feb 2024

I have done a couple of craft courses from this website. Both have been as advertised and lots of fun. I highly recommend Seek Sophie

Response from Seek Sophie

Thanks you for the kind review, Mark! Glad you’ve enjoyed our curated workshops 😊

hYeda Yahoda

Feb 2024

Had a great help from Michelle when i need to change the number of pax for my bookings during TET holiday. Her follow through is tip top, especially since I couldnt wait for response via chat. Great job Michelle! Pleasure getting assistance from you

Response from Seek Sophie

Thank you for taking the time to leave us a review! Very happy to hear Michelle was able to assist you😊

Norman Darlington

Feb 2024

Michelle was superbly professional at organising our 3D2N Kinabatangan River Safari with Night Cruise & Jungle Trek. She was reassuring at every turn and able to answer my many questions in an efficient and timely manner. I'd recommend Seek Sophie's services without hesitation.

Response from Seek Sophie

Thank you for the kind review, Norman! Hope you have a great time during your trip to Kinabatangan.

Criselda Liezl van Dijk

Feb 2024

Great service and very helpful, thank you Michel for your kind, prompt assistance :)

Response from Seek Sophie

Thank you for the review!

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