Group of travellers posing on a hiking trail with sweeping green mountain ridges in the background under a cloudy sky

Seek Sophie
Reviews

4.9

573 reviews

512 reviews

1033

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Amy Chua

Dec 2023

Michelle has been very helpful in providing information on the tours listed and suggesting tours that are suitable for my group. Will definitely signed up the tours on seeksophie for a unique experience.

Response from Seek Sophie

Thanks so much for taking the time to leave a review, Amy! We hope you have an awesome time on one of our trips 😊

Admin Dept

Dec 2023

Response from Seek Sophie

Thanks!

Bernard Sjiariel

Dec 2023

Michelle provides great customer service. She provides good info based on my questions.

Response from Seek Sophie

Thank you for the review, Bernard!

huang dong

Dec 2023

Appreciate the service from seeksophia. I made a reservation and later have to cancel. Thanks to Michelle who helped me promptly and fuss free. Will come back for future events. And highly recommend.

Response from Seek Sophie

Thank you for the review! Hope to see you at another Seek Sophie experience soon!

Wendy Hah

Dec 2023

Great , fast and timely response from Michelle

Response from Seek Sophie

Thank you for the review, Wendy! Glad we could help in a timely manner.

Heng Shufang

Dec 2023

Appreciate prompt replies and great customer service from Rina! :) Attended to my request quickly and the refund has been solved. Thank you again!

Response from Seek Sophie

Thanks so much for the review! Glad Rina was able to help with your refund. Hope to see you again soon : )

Jiann Hooi Tay

Dec 2023

Response from Seek Sophie

Thank you for your kind review :)

shawn hew

Dec 2023

Michelle went out of her way to reschedule a date for me when I informed her that we could not make it on the date we booked due to unforeseen circumstances. A big thank you to you Michelle 😊

Response from Seek Sophie

Thank you for the review, Shawn! Glad we were able to sort out your booking :)

samantha ng

Dec 2023

Very thankful for Michelle’s help ,fast & efficient

Response from Seek Sophie

Very glad we were able to help!! :)

Noel

Dec 2023

My team and I attended a stuffed sock sewing workshop as part of our team bonding event. The staff were very helpful and considerate of our varying expertise. Rina was also very accommodating as we had to amend our list of attendees twice due to unforeseen circumstances. Thank you!

Response from Seek Sophie

Thank you for the kind review, Noel! We are happy to hear you and your team had a good team building session with our partner. Hope we can help to organize your next team event!

Colm O'Connell

Dec 2023

Excellent product and service is so good. Rina's prompt responses and clear information is so helpful. Thanks all!

Response from Seek Sophie

Thanks so much for the kind review, Colm!

Marie-Soleil Bolduc

Dec 2023

Great support from Michelle - she was a huge help! :)

Response from Seek Sophie

Thanks so much for taking the time to leave a review! Very happy to hear Michelle was able to help :)

Thu Dang

Dec 2023

Michelle was great helping us make changes to our bookings. She was polite and her response was very timely. Great communication.

Response from Seek Sophie

Thank you for the review! Happy to hear Michelle was able to assist 😊

Lau Ming Xuan

Nov 2023

michelle was very helpful with my inquiry confirm will book from seek sophie again

Response from Seek Sophie

Hello Lau, thank you for your kind review! Looking forward to having you again :)

Damon Tan

Nov 2023

Great and trustable!! Esp with michelle helping me with what i needed in quick response

Response from Seek Sophie

Hi Damon, thanks so much for the positive review! Happy to hear Michelle was able to help :)

Boo Chuan Ong

Nov 2023

My wife and I are planning for an ascent up to Mt Kinabalu in a few months and needed to understand the package 'Seek Sophie' offers. Michelle has been a great help in filling in the gaps. Really useful information so that we can make the necessary arrangements pre and post the climb. Thank you!

Response from Seek Sophie

Thanks so much for the kind review! Hope you enjoy your Mt Kinabalu climb experience! Happy training ;)

Joan Leong

Nov 2023

Extremely awesome, fast and fuss free customer service from Michelle who helped me with my booking arrangements. Thank you so much for your help!

Response from Seek Sophie

Thank you for taking the time to leave us a review! Glad to hear Michelle was able to assist.

Lyn Lyn Tang

Nov 2023

Thank you Michelle for her speedy assistance :)

Response from Seek Sophie

Thank you, Lyn Lyn! Always happy to help!

Ezzie

Nov 2023

I recently booked a kayaking activity through Seek Sophie and had an absolutely fantastic experience! From start to finish, the entire process was seamless and enjoyable. Firstly, the kayaking tour itself was nothing short of excellent. Kelvin, our tour guide, was not only knowledgeable about the activity but also made the whole experience incredibly fun. His passion for kayaking and the environment truly shone through, and he went above and beyond to ensure everyone felt comfortable and had a great time. Additionally, the support I received from Michelle at the back-end help center was outstanding. She was prompt, professional, and extremely helpful in addressing my after-event queries. It's refreshing to encounter such dedicated customer support that genuinely cares about ensuring customer satisfaction.

Response from Seek Sophie

Hi Ezzie, thank you so much for taking the time to leave such a detailed and helpful review. We are super happy to hear you had a great experience end to end. Inspires us to keep doing our best 😊. Thank you so much and hope to see you on another Seek Sophie trip soon!

Lucy Walker

Nov 2023

We booked a 3D2N Kinabatangan river cruise tour through Seek Sophie. The booking was really simple & easy, the tour was really well organised and we had an amazing time, we didn’t have any issues. Would definitely recommend using Seek Sophie to book tours. Special thanks to Michelle for helping organise last minute transport to another area of Sabah!

Response from Seek Sophie

Thanks so much for the review, Lucy! I e are super happy to hear you had a good experience on the Kinabatangan River safari 😊. Hope to see you again on another Seek Sophie experience!

Vinoth P

Nov 2023

I was assisted by Michelle to make an amendment in my booking, with a full refund processed. I really appreciate the genuine care and responsiveness shown by Michelle. Thank you!

Response from Seek Sophie

Thank you for taking the time to leave a review, Vinoth! Glad Michelle was able to resolve your situation 😊

Amanda Ho

Nov 2023

Thank you Michelle for accommodating to our needs esp w your swift responses! Can't wait to get started w our class :)

Response from Seek Sophie

Thanks so much for your review! Have a wonderful time at your class 😊

Wynn Ng

Nov 2023

Michelle provided exceptional customer service. Her prompt assistance and thorough understanding of my issue were impressive. She resolved my concern efficiently while maintaining a professional and friendly demeanor. Her dedication to ensuring customer satisfaction is truly commendable.

Response from Seek Sophie

Thank you so much for taking the time to leave a review, Wynn. We are super happy to hear that Michelle was able to resolve your issue. 😊

BMYT Essentials

Nov 2023

Michelle respons are the warmest by far. hope we can do business together near future dear Seek Sophie!

Response from Seek Sophie

Thank you for the kind review :) Glad Michelle was able to help!

Yannick Bolli

Nov 2023

Outstanding, excellent service. All questions were answered in very short time. Person of contact was Michelle from Seek Sophie, when we planned a company event for 20+ pax.

Response from Seek Sophie

Thank you for the kind review :)

Keyan Malecha

Nov 2023

My Host Michelle was informative, and helpful throughout the booking process.

Response from Seek Sophie

Thank you for taking the time to leave a review! Glad you found that our team was helpful during the booking process :)

Mingkai Sun

Nov 2023

Response from Seek Sophie

Thank you for the kind review :)

Clarette

Nov 2023

Really wonderful experience using Seek Sophie. The service is lovely, they are great at problem solving, and take the stress away when you have a super busy life. The experiences also look wonderful and I can't wait to use my gift voucher. Special Thanks to Michelle who has amazing customer service!!

Response from Seek Sophie

Thanks so much for your kind review, CC! We are super happy to hear Michelle was able to help. Hope you have an amazing time at the Seek Sophie experience you choose!

Eunice Lim

Nov 2023

Thanks to Cpt Alf our family of 4 had a wonderful day on the yacht with Fun@Sea. Alf made sure to find kid-friendly swim spots for our 6 year old and we had a great time paddle boarding, swimming and playing at the beach. The boat was very clean and comfortable and sitting on the bow was a highlight for us! Thank you for making the family trip and our son's bday so memorable!

Response from Seek Sophie

Thanks for the review, Eunice! Very happy to hear that you had a wonderful day out with Captain Alf, one of our partners at Seek Sophie :)

las men

Nov 2023

Fast service and good communication skill. The staff michelle is really professional on handling customer

Response from Seek Sophie

Thank you for taking time to leave the review! Glad Michelle was able to assist 😊

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