Group of travellers posing on a hiking trail with sweeping green mountain ridges in the background under a cloudy sky

Seek Sophie
Reviews

4.9

573 reviews

512 reviews

1033

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shaminee chandran

Nov 2023

Thank you Michelle for assisting us with the booking :) very responsive

Response from Seek Sophie

Thank you for the review, Shaminee!

H.C. Dekker

Nov 2023

Great communication! Thanks Michelle for handling my question so swiftly. Would definitely use them for booking another trip.

Response from Seek Sophie

Thanks for taking the time to leave a review 😊. Have a great trip!

ana lucia pastor diaz

Nov 2023

Thank you for your increidible assitence ! Great support staff !

Response from Seek Sophie

Yay! Glad we could help. And thank you for taking the time to leave us a review 😊

A S

Nov 2023

Rina was very responsive when I enquired on a refund as one of my friends could not make it for a booking I had made. Seek Sophie has a good experience overall and I had made several artsy bookings via their platform previously, and all had gone smoothly. Thank you Rina and Seek Sophie!

Response from Seek Sophie

Thanks very much for taking the time to leave us a review! Glad Rina was able to help. And thank you for trusting us for many of your past experiences :)

Maria Salomonsen

Oct 2023

I had a bunch of questions about the trips and Michelle was so quick and super helpful. I am so looking forward to the trips and have a good feeling about the entire organization ☺️

Response from Seek Sophie

Thanks so much for the kind review, Maria! Have a wonderful trip 😊.

Kieron Lynch

Oct 2023

Very helpful and really quick responses to my queries, made every effort to help me along the way, thank you Michelle

Response from Seek Sophie

Thanks for the review, Kieron! Glad Michelle was able to help 😊

Anson Chua

Oct 2023

Good customer support experience and place for booking unique experiences. Special thanks to Michelle for opening of additional slots upon request via live chat.

Response from Seek Sophie

Thanks so much for taking the time to leave us a review, Anson! Glad Michelle was able to help :)

Milfred Ong

Oct 2023

Michelle assisted in my queries before deciding whether to book for this activity. She is prompt in her reply and handled my queries with patience. A great pre-event experience from her. Thanks!

Response from Seek Sophie

Thank you for your review, Milfred! Glad Michelle was able to help choose your upcoming experience 😊

Gaby Kumontoy

Oct 2023

Michelle was incredibly helpful and responsive when I had to make a last minute booking for my bali trip. Couldn’t have made this trip more fun without her help. Thank you!!!

Response from Seek Sophie

Thank you for taking the time to leave a review, Gabriel! Happy to hear Michelle was able to help your trip. Have a great time in Bali!

Leanne Doughty

Oct 2023

Great service from Michelle! Appreciate her prompt assistance, which made my trip planning process much easier and more efficient

Response from Seek Sophie

Thank you for your kind review, Leanne! Glad Michelle was able to help with your trip planning 😊

Marie Mang

Oct 2023

Super

Response from Seek Sophie

Thanks, Marie!

Gabi Gedvil

Oct 2023

My friend and I went on two trips with Seek Sophie and had an absolutely amazing time! Experienced the most scenic views in Bali on the Mt. Batur caldera hike while being the only ones on that mountain top. We also went on a unique Munduk trek through the jungle and got to swim in beautiful waterfalls. The best part was we were always assisted by the nicest guides who were in constant contact with us. If you’re thinking about booking a high quality and fun travel experience definitely book with Seek Sophie :)

Response from Seek Sophie

Thank you for the kind review, Gabi! Happy to hear you and your friend enjoyed your time in Bali with Seek Sophie guides!

Daniela Kliegl

Oct 2023

The only agency I contacted who was able to tailor-made a one-day trip to Kinabalu National park. Michelle was very responsive and helpful.

Response from Seek Sophie

Thanks so much for the review, Daniela! Have a great trip to Kinabalu National Park!

Carlotta Stern

Oct 2023

Very friendly people and great costumer service! I had to make changes to my booking and this was no problem at all. Thank you! Definitely would recommend!

Response from Seek Sophie

Thank you for your review, Carlotta ☺️. Glad we were able to help!

MyLinh Zepeda

Oct 2023

I was reserving a date for an upcoming cruise and was confirmed very quickly! I then realized, I selected the wrong date. I was helped by one of their advisors Michelle who was quick with a response and update and able to change my confirmation to the correct date. I am very excited for my trip now thanks to her :)

Response from Seek Sophie

Thanks so much for taking the time to leave a review 😊so happy to hear Michelle was able to help sort out your booking! Have a wonderful time on your trip!

WK KOH

Oct 2023

Michelle WA me to check on my booking problem swiftly. This may be my upcoming favorites site

Response from Seek Sophie

Thank you for the review! We hope you enjoy your experience!

CY CHU

Oct 2023

The customer representative, Michelle is so helpful and replied me quickly. Much appreciated.

Response from Seek Sophie

Many thanks for your review😊.

HY T

Oct 2023

Great customer service. Thanks Michelle!

Response from Seek Sophie

Thank you for taking the time to leave us a review! Glad Michelle was able to assist with your booking 😊

Sam Vranch

Oct 2023

Response from Seek Sophie

Thank you 😊

Adriana Lukac

Oct 2023

Response from Seek Sophie

Thanks Adriana 😊

Sam Roulston

Sep 2023

The customer service was super helpful with helping me organise my booking.

Response from Seek Sophie

Thanks so much for your review, Sam 😊.

Gez Johns

Sep 2023

Mega's customer service was/is impeccable - helping us out above and beyond our reasonable expectations. Thanks you! Couldn't recommend Mega and the Seek Sophie service any more highly

Response from Seek Sophie

Thank your for the kind words!! And so happy to hear you’ve had a great experience with Mega’s customer service 😊

Chewei Lin

Sep 2023

A special shout out to Mega who has been responsive and helpful on my booking experience. Look forward to the yacht tour!

Response from Seek Sophie

Thank you for taking the time to leave a review 😊 have a super yacht trip!

Shreya Jhawar

Sep 2023

Mega was super super helpful and prompt in her communication. Thanks so much for your service

Response from Seek Sophie

Thank you for your kind review! And glad Mega has helped you with your booking :)

Julia Hörmann

Sep 2023

Highly recommend this tour with Seek Sophie. The Organization and communication with Seek Sophie was super smooth. They always did reply very fast and I really enjoyed the time at Sukau Green View. The Location is directly next to the river and the staff there is super friendly and helpful. The rooms offer big space. A bit old but clean. Food was also good and always enough. The Guides are really well known with the area around and tried to make the best out of our cruises.

Response from Seek Sophie

Thank you for the review, Julia 😊I’m glad we could help you arrange your Kinabatangan River Safari trip and happy to hear you enjoyed it.

jonathan v

Sep 2023

Bought faired prices bus tickets and problems got quickly resolved by the online help desk.

Response from Seek Sophie

Thanks for taking the time to leave us a review! Have a great bus ride 😊

mkjy

Sep 2023

It's my first time booking something via Seek Sophie and the website is very fuss free. Also, I made a mistake while booking my sleeper bus trip from Sapa to Hanoi but the issue was rectified within less than a day. This is probably the fastest online customer service I have ever received. Big shoutout to Mega for her quick response and action!! Will definitely book more via Seek Sophie!

Response from Seek Sophie

Thank you for taking the time to leave us a review 😊I’m glad Mega was able to sort out your bus booking. Have a great time in Sapa!

vered konigsberg-bengio

Aug 2023

Response from Seek Sophie

Thanks for the kind review! :)

Issa Miguel

Aug 2023

Booked with them but didn’t manage to make it. Mega replied promptly and helped me with my refund in a matter of minutes. Big thanks!

Response from Seek Sophie

Thanks for your review! Glad Mega could help. Hope we can help arrange another fun experience in the near future 😊.

Sarah Franks

Aug 2023

Love love love this website, Rina had been incredibly helpful and having this kind of service will make my dream holiday more if a reality, than I ever hoped x

Response from Seek Sophie

Thank you so much for your heartfelt review, Sarah! We are so happy you chose Seek Sophie for your Bali travels. Have a wonderful time 😊.

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