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Love letters from our guests
4.9
|
17 reviews
The bus we got was unfortunately old. But the driver was very nice and careful. That's why 5 stars.
Viktor
Great driver, professional, arrived on time!
Judith Joseph
Such a good way to maximize transportation time. The sleeper cubes are super comfortable and they provide water to stay hydrated. All of the staff are super friendly and I felt super safe.
Alyssa
Excellent service ,very comfortable, safe and reliable Everything organised on WhatsApp
K.Plakas
Went from Hanoi to Sa Pa and back, bus driver was great. We stopped every 2 hours for a washroom break and a bite to eat if you wanted, sleeper bus was clean and comfortable
Ron
I’d like to share my experience. Our guide was friendly and spoke fluent English, which made communication easy. The bus was clean, check-in was straightforward, and although the road was rather bumpy, the driver handled it well and got us to Sapa safely and on time.
There was a minor issue with my return trip. While it caused a bit of confusion at first, I appreciated that the owner personally got in touch. It’s clear they care about their company’s reputation, and I trust they will continue to maintain a high standard of service in the future.
Vivian
The VIP cabin was amazing, and most importantly the driver was safe on the road. Their new office has a cafe inside, you can store your luggage there before your actual bus ride. Highly recommended.
Nicholas
Very comfortable, everything went exactly as planned, and we felt comfortable and safe. Especially after traveling on a bus from another company, I really appreciate this experience and can wholeheartedly recommend it!
Sophie
Hanoi-Sapa Bus FAQs
Are there any dsiruption due to bad weather happening now? ( Sapa Henoi bus line)
Than Lwin, 15 Dec 2025
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